Shipping, Refund and Returns Policy

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Shipping & Returns Policy

Shipping Policy

Processing & Fulfillment

  • Nootropic supplement product orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
  • Apparel and artwork orders are made to order and require 7-10 business days to ship.
  • You will receive a confirmation email with tracking information once your order has shipped.
  • In case of high order volume or delays, we will notify you via email.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Estimated delivery times vary by location:
    • Domestic Shipping (U.S.): 3-7 business days
    • International Shipping: 7-21 business days (subject to customs processing)
  • We are not responsible for carrier delays, lost, or stolen packages. If an issue arises, please contact the shipping carrier directly.

International Shipping & Customs

  • We currently ship internationally to select countries.
  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
  • If an order is returned due to unpaid customs fees or incorrect address details, the shipping cost is non-refundable.

Returns & Refunds Policy

We want you to be completely satisfied with your purchase! Please review our return policy below based on product type.

Nootropic Supplement Gummies

  • Returns: For safety and quality reasons, we do not accept returns of opened nootropic supplement products.
  • Samples Available: We offer smaller sample-size products for purchase so you can try before committing to a full-size product.
  • If your product arrives damaged or defective, contact us at [Customer Support Email] within 7 days of delivery, and we will replace it.

Apparel & Artwork

  • Returns & Exchanges: We accept returns for apparel and artwork only in the case of quality complaints (e.g., misprint, damage, or defect).
  • Return Window: You must request a return within 14 days of delivery.
  • Return Conditions:
    • Items must be unused, unwashed, and in original condition with tags/packaging intact.
    • We do not accept returns for buyer’s remorse or incorrect sizing, so please review size charts carefully before ordering.
  • Refunds & Replacements: Once we receive your return and inspect it, we will issue a refund or replacement if eligible. Refunds are processed within 5-7 business days to your original payment method.

How to Initiate a Return

To initiate a return, email [Customer Support Email] with:

  1. Your order number
  2. A brief explanation of the issue
  3. Clear photos of the defective/damaged product (if applicable)

If approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item is defective.

Order Issues & Customer Support

If you experience any issues with your order, please contact our support team at [Customer Support Email] within 7 days of delivery for assistance.

Thank you for shopping with us! Your support fuels our mission to inspire higher states of consciousness through our products.